At Nine-One-One we back our Ericsson-LG Dealers with full technical support for all iPECS products, as well as assisting with IP networking issues, carrier problems and if required, escalation to the manufacturer.

All of our dealers are given comprehensive training and tested before being allowed to sell iPECS products. This ensures that the person installing your new phone system has all the required knowlege to perform a successful installation. The support services offered to our iPECS dealers are as follows:

  • Software Updates
  • Programming assistance
  • Network Troubleshooting
  • Remote Support
  • On-Site Assistance
  • Cloud Access for all materials, software and documentation


Unfortunatley we do not offer support end-users as we are a DISTRIBUTOR and provide products through our dealer channel. If you are experiencing problems or issues with your iPECS system, please contact us immediately and we can certainly find somone in your area, to get you back up and running. Please feel free to browse our DOWNLOADS menu for user-guides and label templates.


Why don't you have a look through our FAQ (Frequently Asked Questions) section and see if there is anything that might offer some assistance.


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